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Marlab Quality Policy

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At Marlab, we are committed to delivering high-quality analytical services that meet and exceed the expectations of our clients and partners. Our Quality Policy reflects our dedication to accuracy, reliability, and continuous improvement across all our operations.

We specialize in precise analysis of fuel, lubricant oil, and water samples, as well as the execution of bunker quantity surveys on vessels worldwide. Our work is supported by a rigorous Quality Management System (QMS) aligned with the requirements of ISO 9001:2015.

Marlab’s quality principles include:

  • Customer Satisfaction: We strive to understand and fulfil the needs of our clients by offering accurate, timely, and insightful reporting that supports operational decision-making.
  • Right First Time, Every Time: Our procedures are designed to deliver consistently high standards of service, minimizing errors and maximizing value.
  • Commitment to Compliance: We adhere to all relevant legal, regulatory, and contractual obligations, ensuring full transparency and accountability in every engagement.
  • Measurable Quality Objectives: We establish and monitor clear goals to drive performance and maintain service excellence across all aspects of our operations.
  • Continuous Improvement: By reviewing and refining our processes and practices, we ensure our services remain relevant, efficient, and aligned with international best practices.

Marlab maintains its Quality Policy as a living document—publicly available upon request and regularly reviewed to ensure ongoing suitability and effectiveness. Through strong governance and a culture of quality, Marlab supports the long-term success of both our organization and the clients we serve.